Frustrated customers say National Grid not complying with state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.
After billing meltdown, frustrated customers say National Grid not complying with Massachusetts state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...
Massachusetts DPU slaps National Grid over 'severe billing errors'
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...