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Customers who were affected by the My Book Live device attack will be eligible for data recovery services provided by Western Digital and a trade-in program that will allow them to upgrade to a ...

WD is investigating a curious case of missing data from My Book Live backup drives.

The WD My Book Live has not been supported with updates from Western Digital since 2015, but multiple users have reported complete loss of date on the device.

Western Digital is urging owners of its My Book Live external drives to disconnect the device while it investigates reports of malware suddenly deleting data.

The original story follows below: WD My Book Live users are strongly advised to disconnect their drives from the internet following reports of widespread data wipes.

Western Digital will start providing free data-recovery services in July for people whose data was wiped off their network-attached storage (NAS) devices last week, the company said in an update ...

“I’m totally screwed.” WD My Book Live users wake up to find their data deleted Storage-device maker advises customers to unplug My Book Lives from the Internet ASAP.

Also included in WD’s update is a plan to help My Book Live owners: the company will be providing data recovery services (which a spokesperson told Ars would be free), and offering a trade-in ...