To run an organization is to make decisions—every day, in small ways, on large stages. However, if documents are everywhere, driving a business quickly becomes an immensely difficult task.

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

The strategic management process is more than just a set of rules to follow. It is a philosophical approach to business. Upper management must think strategically first, then apply that thought to a ...