SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

New Connector Drives CRM Adoption and Productivity Without Need to Switch Platforms LOS ANGELES--(BUSINESS WIRE)--Pipeliner CRM, the leading sales enablement tool and CRM software, today launched its ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

Salesforce is 16 years old. And to look at Sales Cloud, its flagship web-browser-based CRM software, you would definitely know it. It just looked dated. That's why Salesforce is now introducing the ...

We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...