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Salesforce Assistant, a dedicated service AI Agent for the major CRM system, delivers instantaneous insights to streamline daily sales operations. FRISCO, TX, US ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce is shutting down two of its AI-powered voice services — ...

Building on its Einstein artificial intelligence offering, which was rolled out across its CRM cloud in 2016, Salesforce has unveiled Einstein Voice Assistant and Voice Bots. The new capabilities are ...

Salesforce is working on making AI implementation easier and more predictable with a selection of newly available products and services announced around the Salesforce World Tour NY event on April 25.

Salesforce Inc. today announced the beta availability of Einstein Copilot, a customizable generative artificial intelligence conversational assistant for every Salesforce application that is also ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM) today introduced the next generation of Einstein, its AI technology. Einstein now includes: Einstein Copilot: A new and trusted out-of-the-box ...

Salesforce has released details about a forthcoming AI capability from its Einstein artificial intelligence platform that aims to meld conversational voice assistants with enterprise sales workflows.