Brendan is a freelance writer and content creator from Portland, OR. He covers tech and gaming for Lifehacker, and has also written for Digital Trends, EGM, Business Insider, IGN, and more. April 14, ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Use left and right arrow keys to seek audio. I have been the designated tech person in my family for as long as I can remember, which means a steady stream of "can you take a look at this?" messages ...

The new Windows add-on for Quick Assist allows IT teams to securely support remote and hybrid employees via Endpoint Manager without a VPN. As companies went remote at the start of the COVID-19 ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Microsoft Quick Assist: I’ll bet you don’t know this tool’s built right into Windows 10 and 11. It makes it easy to share your screen with someone remotely, aka no installations needed (love that!).