Photo Caption: Woman hand holding mobile phone and laptop data synchronization device at co-working office, She using in mobile applications and multimedia programs. The hotel industry has an ...

Personalization is a buzzy word on many hoteliers' lips. But only a handful of operators, brands, and agencies, such as Rosewood, Virgin, The Nines, and Muzéo, seem to be truly learning how to deliver ...

American Express customers often rave about the company’s concierge service more so than their credit cards. Cardholders have access to a team of knowledgeable professionals who can help them with any ...

Guests not only want personalization these days, they also want to be catered to more than ever. For hotels, that means improving existing amenities and services or inventing entirely new ones. As ...

BookinGuru, the platform that connects guests with curated local experiences and car/VTC rental services within a single ...

NEW YORK ? A Starwood Hotels and Resorts Worldwide Inc. executive at the Mobile Marketing Association's SM2 Innovation Summit discussed how the brand is personalizing guests' stays via a new ...

New data on personalization trends in the hospitality industry in Asia-Pacific shows that 70% of travelers in the region would pay up to 30% for an upgrade tailored to their needs. The same study ...

In a promising partnership, Google and Priceline, an online travel agency, have joined forces to revolutionize how people plan their trips and find the perfect hotel accommodations. By integrating ...

Explore the Infinite Hotel's journey to master hyperpersonalization in hospitality. Transforming guest experiences in a tech-driven world. #FutureOfHospitality LONDON ...

Luxury has been one of the segments hardest hit by the pandemic. The tier saw some of the lowest occupancy levels and largest year-over-year drops in revenue per available room during the worst of the ...

With Mindtrip for Hotels, properties become the hero of every stay, inspiring guests to explore local events, attractions, and dining options in and around the hotel, get instant answers to their ...

JetBlue has a new travel booking site for hotels and rental cars called Paisly. The airline said it is relying on personalized recommendations to entice customers to book trips. The focus on ...