A performance review is not a character assessment or referendum on your worth. It’s data. It’s only useful if you’re willing ...

Q: How do I give negative feedback? A: File this one under necessary but uncomfortable workplace conversations. It doesn’t matter if you are a new manager or have been a boss for decades, giving ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

Whether you’re in-person and sitting on opposite sides of a desk, or you’re remote and separated by screens, few experiences at work are as heart-pounding and stress-inducing as a feedback ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...

Some 28 years ago, fresh out of Brown University, Jeff Wetzler found himself in his boss’s office seeking information. I nstead of a straightforward answer, he got a scolding from his manager. “Why ...

I’m working with a prominent tech company to accelerate an innovative culture and mindset. As we did a deep dive on the culture at design firm IDEO, one executive noted something unusual. As the ...

When a new UI or UX feature lands poorly, the consequences for a SaaS company can be immediate and often very public: customer frustration, reduced trust and even a dip in sales or retention. While ...