Large numbers of call handlers for NHS 111 are quitting their jobs due to abuse, staffing shortfalls, and high workloads, the UK's largest trade union is warning. Unison said that figures from six ...
"The reality is that extreme demand is no longer confined to winter." ...
A major cyber attack has caused a software outage at the NHS 111 service. Users are being warned to expect delays as staff have reportedly resorted to using pen and paper to record cases. The system ...
Health secretary says extreme demand no longer confined to winter as service in England warns of knock-on effects ...
The call handling service NHS 111 increased the use of ambulance and urgent and emergency care services during its first year of operation, shows a detailed evaluation. The call handling service NHS ...
The NHS needs to 'futureproof' its telephone triage systems to cope with increased demand and changing situations during national emergencies, the national health care safety watchdog has stated. In a ...