The job market in information technology continues to evolve into a wide variety of models, both for employees and employers. Some corporations and institutions have planned for permanent remote work, ...

For decades, law firms and financial institutions have built their value around understanding market practice—the accumulated know-how encoded in templates, memos and checklists passed down from ...

Companies discovering millions in video content sits inaccessible as employees complete training but can’t retrieve knowledge when needed AUSTIN – December 16, 2025 – Enterprise organizations are ...

As a longtime knowledge management and information consultant, I have often found that when organizations are trapped in a recurring cycle of challenges and down cycles, it stems from a common culprit ...

Between layoffs, the "Great Resignation" and a generation of workers reaching retirement age, businesses risk losing a wealth of institutional knowledge. In the sales world, the customer insight and ...

Institutional knowledge has long been one of the most vulnerable assets within a company. Turnover, reorganization, and fragmented systems erode collective memory faster than leaders realize, leaving ...

“By the time you’re ready to throw in the towel, it’s too late,” people ops pro Rachel Teague said. Instead, start with documentation from day one. Waving goodbye amid The Great Resignation. There are ...

Q I lead an organization that is facing a wave of retirements in the next couple of years. We have talented younger people on board; however, I don't see transfer of institutional knowledge between ...

Logistics has long depended on tribal knowledge, the unwritten rules and hard-earned judgment held by a small group of experienced operators. They know which carriers actually perform on certain lanes ...

What is institutional memory? Succinctly, it is the information and history held in personal recollections and experiences that provide an understanding of the history and culture of an organization, ...

One of the underrated costs of employee turnover -- in addition to the costs of recruiting and training new employees -- is the loss of institutional knowledge represented by departing employees. When ...