I'm a firm believer that business can be conducted in a casual, straightforward way. By no means am I a stickler for grammar, "proper" language or etiquette. You can swear during a business meeting, ...

The administrative assistant research we’ve done over the years speaks volumes. Assistants feel they’re underpaid; advisors feel assistants are overpaid. Assistants feel overworked; advisors see a ...

Synchronous communication relies on two parties being available at exactly the same time. Synchronous communication methods, such as meetings, telephone or Zoom calls, must be arranged. Both parties ...

How do you communicate with your colleagues? According to a new study, few executives use the phone or meet in person in work. Not surprisingly, e-mail has become their most used method of ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...

Effective communication is one of the most important skills you can learn. You use communication skills in your relationships, work, and social interactions. Effective communication skills are even ...

Visual communication has become a leadership advantage, helping executives cut through noise, by turning complex ideas into clarity across today’s workplace.