New Five9 Survey Finds That Nearly 60% of Gen Z Says AI Chatbots Excel at Speedy and Convenient Customer Service, While Humans Still Preferred for Complicated Problems SAN RAMON, Calif.--(BUSINESS ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Sixty percent of Gen Z craves the speed and convenience of AI-powered customer service, but still prefer human interaction for complex issues, according to a new ...
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