Stanley Milgram’s notorious obedience experiment shocked the world—literally. In the 1960s, he asked participants to deliver what they believed were painful electric shocks to a stranger, simply ...

Most of us have experienced well-intentioned leaders who miss the mark. At one extreme is the command-and-control leader whose “my way or the highway” approach alienates more than inspires. At the ...

Last summer, institutions across sectors were called to account for their failure to address systemic racism. Many organizational leaders addressed the backlash by requesting trainings and ...

In the fire service, clarity is paramount as it promotes safety. The primary mission is to protect lives and property. Clear expectations regarding safety protocols and procedures are the bedrock upon ...

And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

It’s all too common that the CEOs I work with experience a moment of dread—one where they realize that the leaders across their organizations aren’t ready to lead the company in the future. Maybe it’s ...

IN a world filled with distractions and justifications, accountability stands as a crucial pillar of personal success and growth. It is a mindset that empowers individuals to take charge of their ...