"Try to be a rainbow in someone's cloud." As we ring in 2025, the words of American poet and civil rights activist Maya Angelou ring particularly true. After all, we all could use a little more ...

In labs, living rooms, hospitals, and classrooms, robots are no longer just tools—they’re becoming social actors. People ...

In nature, thriving ecosystems demonstrate a remarkable balance of interdependence and inclusivity. Each species, no matter how small, plays a role in sustaining the whole. This same principle applies ...

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John Jordan is the head of The Academy at Bank of America, leading learning, onboarding and skills development for 200,000+ employees. Empathy—the ability to put ourselves in someone else’s shoes—is ...

Either Biden was so noticeably empathetic that these accounts all arrived at the descriptor independently or else political writers who heap praise on Democrats during campaign seasons aren’t very ...

Empathy is essential in customer service, but it isn’t always enough. Your organization must embody the empowered behavior that being empathetic can require. One approach that’s good on paper but ...