From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

The Stanislaus County Sheriff’s Office has refused to join a new computer-assisted 911 dispatch platform and in 30 days will revert to more basic communications in dispatching deputies to emergencies, ...

TRAVERSE CITY — Grand Traverse County commissioners on Wednesday unanimously approved a $359,457 contract to replace the county’s 911 call-handling phone system, which officials say has become so ...

911 Director Hope Downs said dispatchers have been moved to the Emergency Operations Center and another location while the work is completed.

BEND, Ore. (KTVZ) -- In emergencies, every second counts. From the moment a 911 call comes in to when officers arrive on scene, first responders are in a race against time. But even the fastest chain ...