A trio of cloud industry leaders have launched a new company with the mission of modernizing software configuration data management. That event demonstrated that software is now critical ...

Product configuration systems (PCSs) are sophisticated IT frameworks that enable companies to manage product customisation and complexity by structuring and controlling the vast variability inherent ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

With more companies moving workers home, making sure your systems are up and running has become more important than ever. ServiceNow, which includes in its product catalog an IT Help Desk component, ...