What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

HubSpot is set to expand access to one of their artificial intelligence (AI) agents: Breeze Customer Agent. Starting next month, it will be available to all Pro and Enterprise customers. With an eye ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks with Glenn Nethercutt, CTO at Genesys, about the rise of AI-powered ...

AI transforms training. AI is reshaping customer service training by helping agents develop problem-solving skills and emotional intelligence through realistic, adaptive learning environments. Agent ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. When I started testing ...

Microsoft has been positioning Copilot as the “UI for AI.” The company has already launched several variants of the GPT-4o-powered assistant for business and personal users. Now, as the next step in ...

LOS ANGELES, CA / ACCESS Newswire / March 27, 2025 / Nextech3D.AI (OTCQB:NEXCF)(CSE:NTAR)(FSE:1SS), a leading technology company specializing in AI-powered 3D modeling, augmented reality, and ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...