The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...
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Alemba Heads to ITSX Summit 2026: Unifying ITSM and ESM for a Smarter, More Resilient Public Sector
Edinburgh‑based ITSM provider brings 25 PinkVERIFY™‑certified processes, real‑world council and NHS case studies ITSX ...
As public-sector organizations look to improve their IT processes and IT Service Management (ITSM) maturity, many are implementing ITIL best practices. ITIL stands for Information Technology ...
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