UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

“Century Link failed in its duty to provide safe and adequate service … when deficient outside plant and equipment caused customers to experience multiple service disruptions over an approximately ...

Regulator says CenturyLink failed to reimburse customers in copper-theft outage The Minnesota Department of Commerce has filed a complaint against CenturyLink regarding an outage that left 150 ...

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

As of recent, our internet service (ADSL2+) keeps dropping. I notice it happens when picking up or hanging up the phone (though it doesn't happen just then -- it drops periodically as well). I figure ...