WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the leading provider of conversation intelligence to drive business performance improvement, today announced new artificial intelligence (AI)-driven ...

WATHAM, MA--(Marketwired - June 29, 2016) - CallMiner, the leader in speech and customer engagement analytics solutions, announces a significant improvement in the CallMiner Eureka speech-to-text ...

WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, a leading provider of conversation analytics to drive business improvement, today announced that it has acquired OrecX, an audio and screen capture provider ...

Agentic AI guidance expands CallMiner RealTime, delivering on-demand, context-aware support to contact center agents during live customer interactions.

CallMiner, a provider of conversation intelligence, today launched CallMiner AI Assist, a collection of generative artificial intelligence capabilities that help organizations take action within the ...

CallMiner, a provider of artificial intelligence (AI)-powered conversation intelligence to improve customer experience (CX), has acquired VoCalls, a voice-first conversational AI and automation ...

CallMiner is recognized by QKS Group for its advanced AI, platform scalability, and customer experience capabilities for fourth consecutive year Artificial intelligence (AI) continues to transform the ...

WALTHAM, MA--(Marketwired - June 27, 2016) - CallMiner, Inc., the leader in speech and customer engagement analytics solutions announces the launch of its new Engagement Optimization community.