Need quick help with your iPhone, Mac, or an Apple service? Here’s the shortest way to start a live chat with Apple Support, plus what to do if the chat option doesn’t appear. Clear steps, no fluff.

Apple has updated its Support app with the ability to chat with an expert using Messages. Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with ...

On the last day of WWDC, Apple detailed Business Chat, its new enterprise customer support platform for iOS 11, leveraging iMessage Apps introduced in iOS 10 as well as integration with Maps, Safari ...

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...