People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report. CNET contributor Don ...

Apple is rolling out a new Support app that lets users get expert help with devices and software, and schedule repairs at the Apple store. The app also offers a catalog of support articles to help ...

Apple is currently piloting an AI-powered note-taking feature at Apple Store Genius Bars, according to Bloomberg‘s Mark Gurman. Per the publication, this “Live Notes” feature, which is being tested at ...