Amazon explains that the recent problem in the service was caused by human error and not by an AI system making decisions on ...

Recent incidents involving Amazon's AI bot Kiro highlight concerns about AI's role in professional settings. An internal report revealed that Kiro, tasked with fixing issues in Amazon Web Services ...

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, ...

Editor's note: This story has been updated with fresh comments from Amazon sent in response to Benzinga’s queries. What Happened: According to a report by 404 Media, Amazon workers are using bots to ...

Amazon (AMZN) is bringing generative AI to its shopping app via its new Rufus chatbot. I’ve used a good deal of generative AI apps so far, and they’ve largely focused on searching the web, helping ...