But when an agent is forced to navigate multiple open tabs just to answer a single customer query, we aren't witnessing productivity. We are witnessing the "Swivel Chair" problem in action. They have ...
This is important because: This agent workspace is Microsoft’s template for how Windows 11 AI agents will actually run on your machine. Instead of pretending to be you, each helper gets its own ...
One problem enterprises face is getting employees to actually use the AI agents their dev teams have built. Google, which has already shipped many AI tools through its Workspace apps, has made Google ...
Google is preparing for a future where office software does far more than respond to prompts. With Workspace Studio, the company is laying the foundation for AI agents that can observe workflows, take ...
Transforms the Contact Center Agent Experience with Powerful Contact Queuing and Handling Features that Enhance Productivity and Personalize Both Agent and Customer Engagement CAMPBELL, ...
Google LLC today announced the general availability of Google Workspace Studio, a new platform designed to let everyday users build and deploy artificial intelligence agents to automate routine work ...
Data analytics provider PredictX has launched an "intelligent workforce of AI agents" designed to guide travel buyers in understanding and acting on their travel data, the company announced. The ...
Microsoft, Google and others have been adding generative AI ‘agents' to their software at a rapid clip, but companies should be cautious in adopting them. The last few months have seen an explosion of ...
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