Most people recognize improvisational theater as a form of comedy, but a professor at Paul Smith’s College in New York sees potential in improv to improve student success. Hospitality and business ...

Are you hearing or listening? Do you have functioning ears? How effective is your hearing? Do you possess the skills to improve your hearing? These questions are intriguing, and it’s sometimes ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. As human beings, we all share the universal desire to be heard ...

There’s a cute story of the worker returning to his desk, trembling, after his annual review with his boss. “What’s wrong?” asked his co-worker. “Boss said I have two problems, and I need to work on ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...

Your partner is telling you about their stressful day while you’re mentally planning dinner, checking your phone, and wondering if you remembered to pay the electric bill. You’re hearing the words, ...

People are routinely advised to be their authentic selves and show their vulnerability. They are told they are in a safe space and there will not be retribution for speaking up. When they finally get ...

Active listening is a skill you can develop by being fully present in the conversation. You can do this by using attentive body language, asking open-ended questions, and reflecting back. Avoid ...

Opinions expressed by Entrepreneur contributors are their own. What happens when you and your employee, friend, family or client speak over each other? Do you think it makes for a productive effort ...